Customer Service Survey

Survey form - Owners
We would lilke to hear from you. Please take a few moments to answer a few questions about our Services. Rate 1 (Very unsatisfied) to 5 (Very Satisfied)
1. Our office communicates effectively with maintenance requests or updates when necessary.	1 2 3 4 5
2. Our office is timely with updates on leasing or vacancy information.	1 2 3 4 5
3. You receive reports in a consistent and timely manner each month.	1 2 3 4 5
4. Reports are easy to read and understandable.	1 2 3 4 5
5. Your property's rent levels are as expected.	1 2 3 4 5
6. Your property's expense levels are as expected.	1 2 3 4 5
7. Monthly inspection reports are consistent and informative as to overall condition of property.	1 2 3 4 5
8. Your ability to reach a representative and/or receive a return call when you have questions.	1 2 3 4 5
9. Accuracy of your monthly reports and invoices.	1 2 3 4 5
10. Level of professionalism with office staff and procedure.	1 2 3 4 5
11. Overall satisfaction with service provided.	1 2 3 4 5
12. Would find a quarterly new letter informative and useful.	1 2 3 4 5
13. Comments